Frequently Asked Questions

Your order will be delivered via a registered courier service to the shipping address you provided during checkout. For Cash on Delivery orders, the courier will collect the payment in cash upon delivery of your order.

Orders over Rs. 4,999 qualify for free shipping. For orders under Rs. 4,999, the shipping cost is based on your location. Our system will automatically calculate the applicable shipping fee when you place your order.

No, we do not offer international deliveries and shipments as of now.

We accept a variety of payment methods including Cash on Delivery, online bank transfers, and payments through credit/debit cards. For bank transfers, you can enjoy up to 10% off.

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number on our courier partner’s website to track the status of your delivery.

Yes, you can cancel your order before it is dispatched. Simply contact our customer support team with your order details, and we will assist you in the cancellation process.

At Tech Store, we pride ourselves on offering 100% genuine and original products. Whether your purchase is for Rs. 100 or Rs. 100,000, our policy is: “If it’s not original, it’s not at Tech Store!”

Our head office is located at SMCHS, Karachi.

We strive to deliver your products as quickly as possible. All online orders typically arrive within 24-72 hours. In rare cases, such as for specially imported items, delivery may take up to 5 working days.

Yes, we do! If the product you receive does not meet your expectations, simply call or email us within 7 days of receiving it. Once we receive your claim, you can send the product back through a courier of your choice at your expense, and we will exchange it for an agreed-upon product.

For more information about shipping and our terms and conditions, feel free to email us at info@paktechstore.com.